Quick Lane
LAST UPDATED 20/01/2022
All our centres remain open and COVID safe. 
Following the latest Government guidelines, face masks are discretionary but our colleagues are wearing them when in close proximity. Please do the same if you can. We also ask that you continue to use the hand sanitising stations to keep customers and colleagues safe.
We’re geared up to make sure your car is ready to go – should you have any worries or concerns about your vehicle we are on hand to offer support and guidance if required.

Call your local centre today

We’ve taken a number of measures to continue the fight against the spread of the virus and to keep everyone safe – while ensuring that we remain open and continue to let our centre teams look after you. 

To give you complete confidence when booking in with us, simply:

  • Call your local centre to secure an appointment slot (numbers below)
  • Once you’ve chosen a time that’s convenient for you, we will guarantee this appointment slot -  meaning the time is completely allocated for you. 
  • What we quote is all you have to pay*, and we’ll offer advice on anything that you’re worried about for free.
*Any further work that is identified during the appointment will be discussed with you and pre-quoted before any work is carried out.

Contactless appointments:
We’ve tried to remove any worry by offering contactless appointments –If you are worried about anything with your booking you can call our centre teams to ask anything that springs to mind, including when we think we’ll be finished, so that you can time your return to the centre perfectly.
 If we do find anything wrong with your vehicle, we’ll let you know before you return, so you can think about getting everything sorted in a single visit – parts-permitting! 
Simply select ‘Contactless Booking’ online and, once confirmed by one of our centres, you’ll get your personalised link to your individual booking page. 
  • Face masks are discretionary but our colleagues are wearing them when in close proximity. Please do the same if you can.

  • Our Quick Lane team are exercising social distancing as much as possible. We are stopping handshakes.

  • All team members will wear disposable gloves at all times, and will dispose of these as clinical waste.

  • In addition to our usual handover process, your key controls (including steering wheel, indicator and wiper stalks, gear lever and door handles) have all been wiped prior to handover.

  • Our team members continue to be vigilant around hygiene and cleanliness, including frequent handwashing. Our waiting rooms and coffee machines are also sanitised regularly.

  • Hand sanitiser is available to all centre team members and customers. Handwashing and hand-sanitiser usage will be completed by team members on entering and leaving any centre – and we will encourage customers to do the same.

If you have an appointment with us but are feeling unwell, or have any symptoms that relate to COVID-19 (coronavirus), please call your local Quick Lane centre to postpone your appointment. Our team are here to help, and we will be happy to rebook your appointment at a later date.

Click here to contact us

We will continue to monitor the situation and respond to the official daily advice, with our customer and team members health as the priority. We will continue to react to any developments and will communicate any changes via this page.

We are all in this together, and Quick Lane wishes you and your family the very best during this journey towards normality